Thank you for reaching out!

The easiest way to contact your ProteusEngage support team is via email. Just send a note to and within minutes, you'll receive an email confirming that a support ticket has been opened for you.  At that time, you will also be able to create a login account for our support portal. Please be sure to use the same email address.

Alternatively, you can create a support ticket online, as well as view and update open tickets, in our online support portal.  Tickets are usually responded to within eight business hours of submission. 

Visit our knowledge center for help articles and videos anytime. 

Regular support hours are Monday - Friday, 8am-5pm Central Time.