In many cases, the onboarding process is about getting the client up and running as fast as possible. This often results in a ton of work only to leave the client's true goals unfulfilled. But the best onboarding process guides the client in getting the most out of your company's product or service. Doing so builds the client's confidence and trust. But building this kind of relationship requires your team to be open and candid about the highest risk factors within your onboarding process. Once these risk factors are identified, you can build an onboarding checklist allowing you to kill problems earlier and faster while creating mutual accountability between your team and your new client.