Provide regular status updates to your clients so they know where they stand in terms of usage and overall experience with your product or service. Simple and clear data points are all that is needed to alert them to the value they are receiving.
This Excel style milestone tracker allows you to visually show your clients if they are tracking in the right direction or not as they progress through your partnership.
Gain Further Understanding of
The articles below will help give a better understanding of the importance of Customer Touchpoints and other best practices of Client Success teams.