FEATURED WEBINAR

The Beginner’s Guide to 'Time To Value' in B2B SaaS Onboarding

Date & Time: 11/19/2025 @ 1:00 P.M. CST

Description: 

Slow onboarding cycles can cost your business more than time—they can cost customers. In fact, B2B SaaS companies with faster Time to Value (TTV) see significantly higher retention and expansion rates. Yet many teams still struggle to define, measure, and accelerate the moment when customers first experience meaningful value.

Join our expert-led session, “The 101 of TTV in B2B Onboarding,” to learn the core principles of Time to Value and how to apply them to your onboarding strategy. This foundational webinar is designed for Customer Success Managers, Product Leaders, and SaaS Executives looking to shorten onboarding timelines and improve customer outcomes.

You’ll learn how to:

  • Define and measure TTV in complex B2B environments
  • Identify the stages where value is created (and lost) during onboarding
  • Implement practical strategies to accelerate value realization
  • Align teams around shared success metrics to reduce churn and boost adoption

Don’t let long onboarding cycles slow your growth. Register now to learn how to make every customer realize value—faster.

Date & Time: 11/19/2025 @ 1:00 CST

Reserve your spot now in the form below  —
Can't make it? Register and we will send you the recording!
Customer Onboarding for SaaS Platforms
UPCOMING WEBINAR

Finding Balance Between the Manual and the Automated in Your Client Onboarding Processes

Date & Time: 11/25/2025 @ 2:00 P.M. CST

Description:

Automation should enhance your human processes, not erase them. Learn how to find the ‘just right’ balance for scalable, relationship-driven onboarding.

In B2B onboarding, success depends on finding the right balance between automation and authentic human connection. While automation accelerates tasks, standardizes communication, and provides valuable insights, onboarding remains a critical window to build trust, uncover opportunities, and establish a consultative relationship that lasts well beyond go-live.

We’ll explore how leading organizations are blending smart automation with purposeful human touch to create an onboarding experience that’s not too cold, not too hot—but just right.

Participants will learn how to:

  • Diagnose when onboarding workflows are over-automated or too manual—and identify the early warning signs of imbalance.
  • Design “just right” automations that drive efficiency without sacrificing connection or client context.
  • Enable trust-building at scale through guided touchpoints, proactive insights, and consultative frameworks.
  • Identify friction points and opportunities using a combination of data intelligence and human observation.
  • Craft a repeatable “recipe” for onboarding success that delivers measurable client outcomes in the first 120 days.

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