TOP 6 CHALLENGES

Facing Manufacturing Sales Organizations

Complex Product Portfolios

Many manufacturing products are often highly technical, customized, and configurable. This makes quoting, pricing, and demonstrating value a significant challenge for sales teams, especially with non-technical buyers.

Long Sales Cycles

B2B manufacturing sales involve high-cost capital equipment or complex systems, which can lead to lengthy decision-making processes. Deals take months or even years, making it tougher for sales reps to maintain momentum and forcast revenue.

Changing Customer Expectations

Buyers expect an experience that values the relationship, not just the transactions. Customers want self-service tools, transparent pricing, and rapid responses—forcing traditional sales teams to prioritize consistency, problem solving, and following through on commitments.

Alignment Between Sales & Operations

Sales teams often overpromise or misunderstand what can be delivered. This combined with poor communication between sales, engineering, and operations (or distributor reps) can create gaps in quoting, order accuracy, and customer expectations leading to missed expectations.

Data Silos and CRM Underutilization

Sales data is often fragmented across ERP, CRM, and other systems. Many reps view CRM systems as a burden rather than a tool, so they don't fully use them. This leads to to poor data quality and limited visibility for sales leaders and performance tracking.

Digital Transformation & Integration

Many manufacturers struggle to modernize legacy systems and processes while adopting new technologies like IoT, AI, and digital twins, which can improve customer insights and operational efficiency. Reps are often too busy or unsupported to stay up-to-date.

FEATURED WEBINAR

5 Ways for Manufacturing Reps to Engage with Retailers


Date & Time: 6/17/2025 @ 2:00 CST


In a distributor-led model, it's easy for the connection between manufacturers and end retailers to become distant, inconsistent, or purely transactional. But in 2025, strong retailer relationships can be the differentiator that drives loyalty, shelf space, and sustained revenue growth.

This webinar will explore how to evolve from reactive, deal-by-deal selling to proactive retail partnership management. We’ll share best practices, tools, and proven frameworks for improving communication, value delivery, and alignment between manufacturing sales teams and retail customers.

You’ll learn how to:

  • Create joint business plans and shared growth goals with key retailers
  • Enable distributors to be better retail relationship stewards with your tools and insights
  • Use data to personalize support and merchandising for each retailer segment
  • Establish a consistent feedback loop from retail back to product and sales
  • Avoid channel conflict while keeping visibility into the end customer

Bonus: See a live case study from a manufacturing brand that increased sell-through by 30% by re-engaging key retail accounts directly.

Ideal for: Manufacturing orgs who sell through distributors but want more control, visibility, and collaboration with their retailer network.

Reserve your spot now via the form  —
Can't make it? Register and we will send you the recording!
Customer Onboarding for SaaS Platforms
UPCOMING WEBINAR

Sales Enablement That Works: Powering Manufacturing Reps to Win in 2025


Date & Time: 6/25/2025 @ 1:00 CST


Sales reps in the manufacturing sector are expected to deliver more value than ever — all while navigating complex products, tech-savvy buyers, and digital tools that often get in the way. If you're struggling with manual quoting, outdated CRM systems, or pressure to hit aggressive targets, this session is for you.

What you'll gain:

  • A practical enablement framework tailored for reps selling through distributors
  • Tools to centralize sales content, streamline quoting, and improve deal tracking
  • Strategies to overcome the top 10 challenges facing reps today
  • How to align reps and distributors around a unified go-to-market approach

Ideal for: Reps, sales enablement leaders, and channel managers looking to boost sales performance in technical and distributor-driven environments.

Reserve your spot now via the form  —
Can't make it? Register and we will send you the recording!

CASE STUDY

Client Type: Healthcare Direct and Channel Partner Growth

Use Cases: Direct/Channel Sales and Onboarding

The Need

This client collaborates with channel partners to sell and implement their solutions in healthcare facilities. This presents challenges in qualifying opportunities and ensuring alignment among all parties.

The Solution

Engage provided deal workspaces to manage collaboration between their stakeholders, checklist systems for managing processes/resources to ensure compliance, and file sharing tools for collaboration.

The Impact & Results

This company saw improved overall deal velocity, 30%+ reduction in manual tasks, decreased onboarding time by over 2 weeks, and provided enhanced reporting for SOP/FDA compliance.

30%
reduction in manual tasks

&

2+ weeks
Decrease onboarding time by